Questions before your next step.

Carenika supports doctors with clinical documentation and practice workflows. Patients use the booking and patient-facing routes; an assistant uses the assigned staff workflow. An account is not proof of clinical credentials.

BMDC entry is optional at signup. A verification badge should indicate completed verification, not simply that a number was entered. Doctors remain responsible for meeting their professional requirements.

Open the guided workflow at /demo and review the product page. Contact support about a specific requirement before paying. A demonstration is not evidence that every planned feature is available in your account.

Carenika is accessed through a web browser. Microphone permission is needed for recording; printing, PDF handling and video permissions vary by browser and device. Check your everyday device and printer before depending on them in the chamber.

Create or select the patient, check their identity and relevant context, then enter the consultation by voice or typing. Review the note and prescription before sharing or printing. An appointment and a clinical visit are different records.

The workflow supports Bangla speech for documentation. SOAP notes and prescriptions are intended to be in English; Bangla advice lines may be added. Review transcription, medicine names, numbers and units before approval.

Do not assume an unsuccessful recording has produced a complete note. Check the recording and available retry or typing options, and complete missing information manually. Network quality, noise and microphone permission affect recording and transcription.

It is intended to suggest context-dependent follow-up questions during history taking. It does not replace the doctor’s history or examination. Confirm that the assistant is enabled in your release before relying on it.

Doctor review is central to the workflow: check the history, assessment, medicines, dose, duration and advice before finalising. AI-generated content is a draft, not an independently authorised prescription.

The workflow includes prescription output and sharing options. Test the intended paper size, preview and printer on your device. External message delivery and a recipient opening a link are separate from creating the prescription.

Upload readable report pages and check patient identity, dates, units and extracted values against the originals. OCR and AI interpretation can be wrong; missing or unreadable pages must be supplied again. Confirm multi-page limits in your account.

These organise available patient history and previous encounters for review. A summary can omit detail; use the original records when making decisions and verify that records belong to the same patient.

Referral documentation is part of the requested clinical workflow. Confirm availability in your account, and review recipient, history, medicines and reason for referral before sharing any generated draft.

Clinical Shield provides configured rule-based warnings alongside prescription review. Its coverage is limited to the implemented rules and available patient data. The absence of an alert does not establish that a prescription is safe.

Severity filtering and a browsable interaction rule library are part of the requested Shield experience. Confirm the released interface and rule coverage with support. A filtered view must not be treated as a complete review of all medicine risks.

Explanations and an alternatives panel are requested parts of the Shield workflow. Confirm which are available in the release you use. Any suggested alternative needs the doctor’s review for indication, contraindications and dose.

Configured rules may use allergy, age, weight, pregnancy and renal information. Missing or incorrect inputs can limit these checks. Confirm supported rules; never interpret a warning system as comprehensive clinical coverage.

It is intended to record suspected medicine reactions with the medicine, reaction and severity. A recorded suspicion does not establish causality or automatically submit a regulatory report. Confirm the available recording workflow.

Public booking, reception and doctor views are intended to work with the same appointment records. Patient booking and staff check-in are different steps. Confirm the booking, cancellation and no-show behaviour for your chamber.

Session/serial mode allocates a place in a session; it does not promise an exact consultation time. Fixed-time mode uses scheduled times. Confirm which modes are enabled and communicate the selected mode clearly to patients.

Weekly schedules and date-specific changes are part of the scheduling workflow. Confirm support for split sessions, multi-day leave and sessions crossing midnight before publishing those hours.

These controls are included in the scheduling requirements. Confirm the implemented controls in your account. Manual overrides should be deliberate staff actions; a booking limit and a buffer between visits serve different purposes.

A Request Appointment option is intended for unavailable schedules, online booking being off, or no slots in the next seven days. A request is not a confirmed appointment and must not reserve a slot. Confirm that this fallback is released.

The planned queue sequence is waiting → selected → consulting → rx_ready → done. Check-in identifies an arrived patient; staff may need reorder and manual override controls. Completed items should remain accessible in a collapsed section. Confirm the current queue controls.

Assistant Lite supports reception tasks such as queue management and report upload, with printing, check-in and follow-up tasks according to assigned permissions. The doctor reviews clinical decisions. Confirm permissions before giving staff access.

TV token display and speaker announcements are planned additions in the reviewed requirements, not a verified live offer here. They need a connected display or speaker, an enabled browser session, and staff controls for repeat, mute and manual calling.

This is a proposed workflow: call a token, guide capture, confirm each upload and send the prepared record to the doctor. It needs camera or scanner hardware, patient matching, consent and staff recovery controls. Do not purchase assuming it is already available.

Video Consultation is part of the product scope. Confirm access, supported devices and the patient-joining process in your release. Both parties need suitable connectivity and permissions; an interrupted call must not be treated as a completed consultation.

The patient-facing route is /me. Access to prescriptions, shared reports, appointments and follow-up depends on the implemented sharing and identity checks. Patients should only be given authorised access to their own information.

Multi-chamber practice and patient/local/doctor time display are included in the requirements. Confirm the released behaviour, chamber access and displayed time zone before confirming a remote appointment, especially across midnight.

No. Creating a follow-up task, sending a WhatsApp or SMS message and the patient receiving it are separate events. Availability, message charges and delivery depend on the configured service; confirm these with support.

Offline app opening is a separate implementation step from offline patient records. A cached app shell alone does not provide patient history, AI services or an offline consultation workflow. Do not assume offline availability until tested on your release and device.

Full Offline Prescription, local recording and later synchronisation need dedicated storage and sync support. They are not established by this website update. Confirm actual availability, device restrictions and conflict handling before relying on offline work.

No. Paying for the doctor’s Carenika subscription and collecting a patient’s consultation fee are different workflows. Billing and receipt features do not by themselves establish an integrated patient payment gateway.

These are intended to summarise recorded activity, such as visits, diagnoses, medicines, antibiotic use and ADR entries. Confirm available metrics and definitions in your release. Incomplete records or different denominators can change the results.

The wider Carenika product includes research and career-related areas. Confirm plan access and the currently released tools, including education and scholarship workflows. Opportunity listings, AI drafts and roadmaps do not guarantee admission, employment or funding.

Global phone support is part of the account requirements. Use the country code for international numbers and confirm that your country and verification method are supported. Account phone support and payment-provider phone requirements may differ.

Review the current privacy terms, authorised staff access, cloud/AI processing and retention arrangements with Carenika. Obtain appropriate permission for recording and sharing. This page does not claim a security certification or universal regulatory compliance.

The published individual plan is ৳1,200 per doctor per month. Create or sign in to your account, review the live plan, amount and applicable terms, then proceed to checkout. Confirm any difference or additional charges with support before paying.

Use the methods currently offered by the payment gateway at checkout. Their availability can change. Subscription payment is completed through that checkout; the marketing website should not ask you to send card credentials or payment PINs to support.

Do not pay again immediately. Keep the transaction reference, sign in to the account used for checkout and check the subscription status. Contact support with the reference if activation remains unresolved; do not share PINs, passwords or one-time codes.

Review the current subscription, renewal, refund and record-retention terms before purchase. A refund request is not a guaranteed refund. Ask support about access and export before stopping your subscription; do not assume indefinite storage.

Use the contact page or WhatsApp 01790 832333. Describe the device, browser, affected step and any non-sensitive error message. Support response hours and onboarding availability should be confirmed; this website does not promise round-the-clock support.